Issues Sending Mail

If you received a bounce message, informing you that the message you tried to send could not be delivered, or If you sent an email to someone, but that person never received your email, then you should fill out this form to report the issue to Earthnet.

Name:

FULL Email Address:

Operating System:

Full Recipient Email Address:

Approximate Date & Time:

Did you receive a bounce message?
YesNo

If yes, please copy and paste the bounce message ( How to) in this box, and include the full headers of the bounce message.
Bounce Message:

Did you try to send the message again?
YesNo

Have you been able to send other emails since the incident?
YesNo

If not, have you tried restarting your computer?
YesNo

Are you getting an error message when you try to send email?
YesNo

Error Message:

Is your port 25 blocked?
Please perform the telnet test ( How to ) and check the appropriate box.
Port 25 Blocked?
YesNo

Additional Comments and Details:

Type the characters below

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